Contact: DHL Global Mail
Do you have an inquiry about DHL Global Mail products and services? Our customer service will be happy to help.
DHL Global Mail only serves business customers with frequent international shipments. Private customers can send their international shipments via the local post office or contact DHL Express.
If you expect a parcel sent by DHL we offer you the following options to check the status of your parcel :
For DHL Global Mail shipments sent from the USA (Parcel ID: GM followed by 16 digits)
DHL DE tracking
For shipments sent from Germany
DHL Global Mail ASPAC tracking
For DHL Global Mail shipments sent from Asia Pacific ( Parcel ID: always starting with P – e.g. P5938273ACT1404 – field: DGM Item# )
DHL Express tracking
For shipments sent from any country worldwide ( Parcel ID: 10 digits)
In case you received a dedicated link from your shipper please use this link to track your parcel. If you have not received a parcel ID, please contact your shipper to ask for the status of your shipment.
To contact us simply fill out the contact form. After you have sent your inquiry, our experts will contact you as soon as possible.