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DHL Express Import Guidelines: Canada

Shipping guidelines, standard prohibitions and restrictions to consider when sending express shipments to Canada.

Prohibited Commodities for Canada

Shipping Commodities – What You Need to Know

Certain commodities are considered as “Non-Document” and need to be accompanied by an invoice and, in some cases, additional customs documentation. Other commodities are considered simply as a “Document” and only require a DHL Waybill to be completed. The following list explains what you need to do in order to ship various commodities.

Document Commodities (Require only DHL Waybill)

Advertising brochures/pamphlets
Airline tickets, blank stock (NI)
Airline tickets, issued/validated
Annual reports
Blank forms
Booklets, brochures (non-adv.)
Business cards
Calendars
Cheques, cashier (NI)
Computer printouts
Deed
Documents, general business
Invoices, not blank
Manuscripts
Pamphlets
Photos as part of business reports
Price lists
Shipping schedules

ALL: The minimum accepted value for DOX is the cost to produce the material. For Non Commercial DOX shipments (No sale involved or COMAT), the generally accepted rate for valuation is CAD $0.04 per KG. Maximum value for DOX is CAD $20.00 (Approx. USD$17.50). If higher must ship as WPX to all Canadian Gateways.

Blank Forms: The text 'Non-contaminated' is required on the AWB and supporting documents. Must also adhere to all IATA regulations for transportation. Health Canada may inspect.  

Price List and Invoices, not blank: 
Cannot be cleared by DHL. Strictly regulated by Government Agency.

Commodities where you should contact your local Customer Service advisor to clarify shipping requirements

Alcoholic beverages: Cannot be cleared by DHL. Must be cleared by outside broker designated by Local Government Agency. Cannot move DDP. This includes personal importation.

Medical samples: The text 'Non-contaminated' is required on the AWB and supporting documents. Must also adhere to all IATA regulations for transportation. Health Canada may inspect.

Passports and Visa applications: Passports will be inspected by Canada Border Services Agency (Customs) upon arrival, delay in clearance and delivery possible.

Personal effects: Must be cleared by actual cnee. Cannot be cleared by DHL or Outside broker unless consignee is willing to pay duties and taxes based on value stipulated by customs after inspection.

Tobacco: Cannot be cleared by DHL. Strictly regulated by Government Agency.
All other commodities are Non-Document in nature and should be accompanied by a DHL Waybill and an Invoice.