Express

Customs Services – Control of Importing and Exporting Activities

DHL Express is the international specialist in shipping, with extensive knowledge and experience of dealing with customs topics worldwide. For your peace of mind, we provide a wide range of customs support for standard as well as non-routine customs-clearance processes. By making sure that clearance is a smooth and efficient process, we ensure your shipments arrive as quickly as possible, and leave you free to focus on your core business.

At the receiver’s request, this service sees DHL credit or cash used to fund the clearance, duty and tax charges relating to a shipment, instead of the receiver using their own bond or credit line. The customs process is accelerated, with DHL making prompt payment of relevant charges while the receiver defers payment until an agreed date.

Storage charges apply to the duty and taxes payer when the shipment cannot be released by customs and remains in a DHL bonded warehouse. Charges take effect three calendar days after the shipment arrival date or broker notification, whichever is later.

To accelerate import of selected controlled commodities, such as medical devices, pharmaceuticals, computer monitors, laser CD players, cosmetics, eyeglasses, food and food products, DHL is required to file specific information in order to obtain the required import permits or licenses. The charge applies to the duty and taxes payer.

Additional charges for Customs Services

Customs Service	How We Charge	Additional Charge
Disbursements	Per shipment	10.00 CAD or 2% of the credit advanced, if higher
Bonded Storage	Per shipment, per day after 2 calendar days	Minimum 7.50 CAD and 0.20 CAD/kg per shipment (after 2 days)
Permits & Licenses	Per shipment	20.00 CAD