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Optional Services – Extend Your Shipping Choices

DHL offers a wide range of Optional Services - from non-standard deliveries and billing options to climate neutral shipping. In this way, we give you the flexibility to choose the service that best fits your needs when using our express delivery services worldwide.
Please note that not all Optional Services are available with every shipment or in every country.

Additional charges for Optional Services for international shipments.

Optional Service How We Charge Additional Charge
Shipment Insurance By shipment value 3.25 CAD or 3.25% of shipment value if higher
Extended Liability Per shipment 3.25 CAD
GOGREEN Climate Neutral Per shipment No charge
Shipment Preparation Per shipment 10.00 CAD
Saturday Pickup Per shipment 20.00 CAD
Saturday Delivery Per shipment 20.00 CAD
Dedicated Pickup Per shipment 20.00 CAD
Dedicated Delivery Per shipment 20.00 CAD
Neutral Delivery Per shipment 7.50 CAD
Direct Signature Per shipment 3.50 CAD
Duties and Taxes Paid Per shipment 15.00 CAD
Importer of Record Per shipment 15.00 CAD
Change of Billing Per invoice 11.00 CAD
Valid from January 1, 2018
Optional Services and Surcharges are in addition to applicable transportation charges. They will be billed in accordance with the published rates current at the time the shipment booking is made.

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