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Surcharges for Exceptional Activities

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.
The following surcharges are payable on international shipments:

Description Surcharges (CAD)
Remote Area Delivery 30.00 CAD per shipment or 0.30 CAD per lb, if higher
Remote Area Pickup 30.00 CAD per shipment or 0.66 CAD per lb, if higher
Dangerous Goods in Excepted Quantities 65.00 CAD
Full Dangerous Goods 65.00 CAD
Dry Ice (UN1845) 5.00 CAD
Lithium Batteries Section II (PI966, PI969) 65.00 CAD
Lithium Batteries Section I, II (PI965) 65.00 CAD
Oversize Piece 120.00 CAD
Non-Stackable Pallet 220.00 CAD
Address Correction 13.00 CAD
Data Entry 5.00 CAD
Elevated Risk 20.00 CAD
Restricted Destination 30.00 CAD
Valid from January 1, 2018

Should you have any questions on surcharges please contact usContact Us.