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Customs Services – Control of Importing and Exporting Activities

DHL Express is the international specialist in shipping, with extensive knowledge and experience of dealing with customs topics worldwide. For your peace of mind, we provide a wide range of customs support for standard as well as non-routine customs-clearance processes. By making sure that clearance is a smooth and efficient process, we ensure your shipments arrive as quickly as possible, and leave you free to focus on your core business. With our online tool ( we provide essential customs information to help you prepare your shipments.

Additional charges for Customs Services

Customs Service How We Charge Additional Charge
Bonded Storage Per shipment, per day after 2 calendar days Minimum 7.50 CAD and 0.20 CAD/kg per shipment (after 2 days)
Broker Notification Per shipment 15.00 CAD
Multiline Entry Per line 4.00 CAD per line after 5 lines (maximum of 24.00 CAD)
Release to Broker Per shipment 60.00 CAD
Processing Fee Per shipment 11.00 CAD or 2.5% of value of duties and taxes, if higher
Transaction Fee Per shipment 5.00 CAD
Valid from January 1, 2019